Privacy Policy

When you browse Crestwell, we may receive basic technical information such as device, browser, pages viewed, and how you interact with the site. This helps us keep the storefront reliable and understand what is useful.

When you make a purchase or create an account, we may collect information needed to process the order and provide access, such as your name, email address, order details, and download history.

We use information to deliver digital products, maintain your library or account, answer support requests, prevent fraud or misuse, and improve Crestwell. We do not sell your personal information.

Payments and order delivery are handled through the MadeThis platform. We use service providers only where they help operate the storefront, fulfill purchases, or keep the service secure. They may process information only as needed to provide those services.

Crestwell may use cookies or similar technologies to remember essential session preferences and understand site usage. You can control many cookies through your browser settings, though some parts of the storefront may not work as intended if essential cookies are disabled.

We keep information for as long as it is reasonably needed to provide Crestwell, support purchases, meet operational obligations, and resolve issues. We use reasonable safeguards, but no online system can guarantee absolute security.

If you have a privacy question or want help with information connected to your Crestwell purchase, email team@crestwell.madethis.app. We may update this policy as our practices change; the effective date above will always show the latest version.